Hi Daniela 👋
Welcome to
Module 1
Foundations of UX Design
This module has been specially adapted for your audio-first learning preference.
You’ll explore the fundamentals of UX Design through narrated lessons, voice-guided reflections, and real-world examples you can listen to on the go. Whether you’re on your morning walk or relaxing at home, each concept is explained clearly and accessibly — no screen required.
Estimated time: 10-20 minutes
Format: Audio lesson + Reflection + Quiz
Audio Lesson: Understanding User Research Methods
Introduction to User Research Methods
A comprehensive overview of key user research methods including interviews, surveys, usability testing, and observational studies.
Show Full Transcript
Complete Transcript:
Welcome to Module 1, Lesson 1: What is UX?
Hello and welcome to wA11y™!
Let’s begin your UX journey with one simple question:
What is UX?
UX stands for User Experience.
But let’s forget the fancy name for a second.
UX is about how people feel when using something —
like a website, an app, a ticket machine, or even a coffee machine.
If it’s easy to use, comfortable, and makes sense —
that’s good UX.
If it’s confusing, frustrating, or makes you feel lost —
that’s bad UX.
So, UX is not just about technology —
it’s about people.
How we think, how we feel, and how we interact with the world around us.
Let’s look at an example.
Imagine you’re booking a doctor’s appointment online.
If the website shows the times clearly, lets you choose easily,
and confirms your visit — that’s good UX.
But if it takes forever to load, doesn’t show available times,
or the button to book is hard to find…
That’s frustrating. That’s bad UX.
UX is not only about apps or websites.
It’s how menus are organized in restaurants,
how signs guide you in a hospital,
or how easy it is to use your TV remote.
So yes — UX is everywhere.
And the better it is, the more people can use things confidently and independently.
That’s why at wA11y™, we include accessibility from day one —
because everyone deserves good experiences, no matter their ability.
So, what does a UX designer actually do?
A UX designer is like a detective and an artist combined.
You listen to people, learn about their needs and challenges,
and then help build solutions that feel easy and natural to use.
You might ask:
“Is this button clear?”
“Can someone with low vision read this text?”
“Will someone using only a keyboard get stuck here?”
UX designers create wireframes (like blueprints),
test ideas with real users, and help developers turn those ideas into working products.
It’s creative, thoughtful work — and you don’t need to be a tech expert to start.
All you need is curiosity, empathy, and a passion to make things better for others.
At wA11y™, you’ll learn not just how to design,
but how to do it in a way that makes tech more inclusive for everyone.
Reflection Activity
In your own words, how would you explain what UX is to someone who has never heard of it?
Think about what UX means, where you’ve seen good or bad UX in your own life and why UX matters for everyone — including people with different abilities.